FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
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Refund Policy – Lotus and Yves
Due to the nature of our floral products and custom arrangements, all sales are final and non-refundable.
We take great pride in the quality and care of our work. If there is an issue with your order upon delivery, please contact us within 24 hours so we can address the matter promptly.
Thank you for understanding and supporting our blooms with love and grace.
Cut off time
Orders for same-day delivery or pickup must be placed by 2:00 PM. Any orders received after that time will be scheduled for the next business day.
Orders
Below are some of are common questions about orders
Products
Below are some common questions about our products